Refund Policy

At iyzer.in, we strive to provide the best products and services to our customers. If, for any reason, you are not completely satisfied with your purchase, we offer a 7-day refund policy to ensure your satisfaction.

Eligibility for Refunds

• Time Frame: You can request a refund within 7 days of receiving your order.
• Condition of Items: To be eligible for a refund, the item(s) must be unused, in their original packaging, and in the same condition that you received them.
• Proof of Purchase: A receipt or proof of purchase is required for all refund requests.

Non-Refundable Items

• Custom-made or personalized items.
• Items purchased on sale or with a discount.
• Items that have been used, damaged, or altered after delivery.

How to Request a Refund

1. Contact Us: Please email us at support@iyzer.in within 7 days of receiving your order to initiate a refund request. Include your order number and details about the product you wish to return.
2. Return Shipping: Once your refund request is approved, you will be responsible for paying the shipping costs for returning the item(s). Shipping costs are non-refundable.
3. Inspection and Approval: After we receive the returned item(s), they will be inspected. If the item(s) meet our refund criteria, we will process your refund, and a credit will automatically be applied to your original method of payment.

Refund Processing Time

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days, depending on your bank or card issuer.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at support@iyzer.in.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@iyzer.in for further instructions.

Contact Us

If you have any questions about our refund policy or need assistance with a return, please contact our customer support team at support@iyzer.in