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Cancellation/Refund Policy

Cancellation Policy

1. Order Cancellation: Customers can cancel orders within [number of hours/days, e.g., 24 hours] after placing them. Contact us promptly to request cancellation.

2. Cancellation Process: To cancel an order, contact our customer support at [customer support email/phone] with your order details. Cancellations are subject to review.

3. Refund for Cancellations: Cancellations made within the stipulated time frame will receive a full refund. Refunds are processed within [number of days, e.g., 7 days].


Refund Policy

1. Damaged or Defective Products: Notify us of damaged or defective items within 7 days. We will replace the item or issue a full refund.

2. Incorrect Item Received: Contact us within 7 days if you receive an incorrect item. We will send the correct item or provide a full refund.

3. Non-Refundable Items: Certain electronic gadgets are non-refundable once accessed or used.

4. Return Process: Follow our return process outlined on the website. Customers are responsible for return shipping unless the return is due to our error.

5. Refund Timeframe: Refunds are processed within 14 days after receiving the returned item.